allstate

Designed new features for custom CRM software used by America's second-largest personal lines insurer.

• Sketched storyboards to evangelize and validate designs with stakeholders.
• Produced clickable HTML prototypes to validate designs with users.
• Conducted qualitative usability tests with live participants.
• Authored compendious wireframes for developers.
• Created comprehensive layouts in Adobe Photoshop and Illustrator.
• Directed developers in the implementation of interactions and UI visuals.
• Authored visual design specifications for other UX Architects.