When I joined Cleo in the winter of 2014, work on the mobile version of their EFSS solution (think DropBox for B2B) was well underway. UI assets and development had been separately offshored to competent contractors but the project was not materializing into a viable product. As is so often the case with such a cast of characters, the front and back ends were not connecting to address the user’s goals. Through rigorous analysis, clear-eyed prioritization and precise IxD documentation, I was able to bridge the gap and help meet our release date.
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